Shipping Policy
1. Order Processing Time
All orders undergo verification, quality checks, and secure packaging before shipment.
-
Processing Time: 1–3 business days (excluding weekends/holidays).
-
Delays Possible: During high-volume periods (e.g., holidays/sales), processing may extend by 1–2 extra days.
2. Shipping Methods & Estimated Delivery Times
A. Free Standard Shipping
-
Delivery Time:
-
United States: 2–5 business days (major metro areas via USPS/FedEx).
-
Remote US regions (Alaska, Hawaii, territories): 7–15 business days (via USPS/SF).
-
-
International: 7–15 business days (varies by customs; carriers: SF Express/FedEx).
-
-
Cost: Free for all orders.
B. Express Shipping (Paid)
-
Delivery Time:
-
United States: 2–5 business days (FedEx Priority/USPS Priority).
-
International: 5–15 business days (FedEx Express/SF Express for priority clearance).
-
-
Cost: Calculated at checkout (weight/destination-based).
3. Carrier Information
We partner with trusted carriers for reliable delivery:
-
USPS: U.S. Postal Service (economy/standard shipments).
-
SF Express:
-
FedEx: Used for expedited U.S./international shipments.
Note: Carrier selection is automatic based on destination/service level.
4. Important Notes
-
Tracking: All orders include tracking (emailed once shipped). Check via:
-
USPS/FedEx:
-
SF Express:
-
-
Customs/Import Fees:
-
International customers cover duties/taxes (non-refundable if refused).
-
-
Delays: Weather, customs, or carrier issues may extend timelines.
5. Lost/Damaged Packages
-
Report within 7 days of estimated delivery.
-
Provide: Order # + photos (if damaged).
Contact: support@niuniudaddy.com
6. Policy Updates
Terms may change; refer to this page for updates.